pg 777bd's Privacy Policy
This policy explains in detail how pg 777bd collects your personal information, what it is used for, and how it is kept secure. Please read the full policy carefully.
This privacy policy applies to the pg 777bd platform and all related services. By using our website or services, you agree to the terms of this policy. This privacy policy should be read together with pg 777bd's Terms and Conditions, as both form part of the agreement between us and you.
Scope and Purpose of Data Collection
1.1 What Information We Collect
pg 777bd collects two types of information about users — information provided directly and information collected automatically.
- Name, email address, mobile number, and date of birth provided at registration.
- Government-issued identity document details (such as national ID number) for identity verification, stored solely for verification purposes.
- Financial transaction records — deposits or withdrawals made through bKash, Nagad, Rocket, or Upay.
- Browsing behaviour, device type, IP address, cookies, and session data.
- Records of communication with us via live chat or email.
1.2 Purpose of Data Collection
We collect information only for specific and legitimate purposes. No information is collected unnecessarily or in excess. The main purposes are as follows:
- Opening, managing, and securing accounts.
- Processing all financial transactions, including deposits and withdrawals.
- Preventing fraud, money laundering, and other financial crimes.
- Providing customer support and resolving complaints.
- Conducting analysis to improve platform performance.
- Complying with applicable laws and regulations.
Data Storage and Security
pg 777bd takes industry-standard technical measures to protect your information. All connections are secured with SSL encryption. Account information and financial records are stored on secure servers, and firewalls along with regular security audits are in place to prevent unauthorised access.
2.1 Retention Period
How long your information is retained depends on the type of data and legal requirements. Generally, certain information may be retained for a set period after account closure in accordance with applicable legal obligations.
2.2 Sharing Information with Third Parties
pg 777bd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- With trusted technology partners or payment processors who assist in operating the service and who follow the same privacy standards.
- When required to comply with a legal order from a court or government authority.
- To assist in investigating fraud or unlawful activity.
Cookies and Tracking Technologies
The pg 777bd website uses cookies and similar tracking technologies. These technologies help improve platform performance and personalise the user experience.
3.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and security.
- Functional cookies: Used to remember language preferences and user settings.
- Analytics cookies: Used to understand which pages are visited most and to improve the service.
Most browsers allow you to disable cookies, though doing so may limit some platform functionality.
User Rights
Every user registered on the pg 777bd platform has the following rights regarding their personal information:
4.1 Right to Access Information
You may request a copy of the information we hold about you at any time. The information will be provided within a reasonable time after the request is received.
4.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you may request that it be corrected. Contact our support team via your registered email and we will act promptly.
4.3 Right to Delete Information
You may request deletion of your information in certain circumstances. However, some information may need to be retained for a set period due to legal or contractual obligations.
4.4 Right to Object to Processing
You may object to the processing of your information for marketing communications or analytics purposes. In such cases, we will stop using your information for those purposes.
Protection of Minors
All services on pg 777bd are strictly for persons aged 21 and above. We do not knowingly collect or process information from any minor. If it comes to our attention that a minor has opened an account, we will immediately close that account and delete the associated information.
More details on age verification and safe gaming can be found in our Responsible Gaming section.
Security of Financial Information
All financial transactions on pg 777bd are processed through bKash, Nagad, Rocket, and Upay. Your mobile banking PIN or password is never stored directly in our system during a payment. Transaction records are kept solely to confirm account balance, deposit, and withdrawal history.
Mobile banking providers operate under their own privacy policies. We only verify whether a transaction has been completed; we do not have access to any other information in your mobile banking account.
Response to Security Incidents
If a data security incident occurs that puts your personal information at risk, pg 777bd will notify the affected users as quickly as possible. We will investigate the cause of the incident, take immediate steps to limit the damage, and put in place the necessary measures to prevent recurrence.
Policy Changes and Updates
pg 777bd reserves the right to amend this privacy policy when necessary. Users will be notified of any significant changes via their registered email or through the platform. Continued use of the platform after a change is made will be considered acceptance of the updated policy.
If you have any questions about this policy or any requests regarding your information, please contact our support team. You can also visit the FAQ section for answers to common questions about the platform.
Applicable Law
This privacy policy has been prepared in accordance with the applicable legal framework. We are committed to upholding relevant legal standards for the protection of user information. If any part of this policy ever conflicts with applicable law, the provisions of the law shall take precedence.
Our Commitment in Brief
pg 777bd treats your personal information as something to be safeguarded, not as a commercial product. We collect only the information necessary to provide the service, store it securely, and do not share it with any third party without a genuine reason. We are always ready to respond to any concern you may have.
Privacy Questions or Complaints
If you have any questions about this privacy policy or wish to make a request regarding your personal information, please contact our support team. We are available 24 hours a day in both Bengali and English.
Live Chat
Speak directly with our support representative via the platform's live chat. Available 7 days a week, 24 hours a day.
For detailed privacy requests or complaints, send an email to: [email protected]